Opening and Closing a Business Letter
If you do not know the name of the person or persons you are writing to you should start by using one of the following:
Dear Sir
Dear Sirs
Dear Madam
Dear Sir/Madam
And when you close the letter you should use the following:
Yours faithfully
Please note:
When writing to whole departments (Sales Department) Dear Sirs and Yours faithfully should be used.
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If you know the name of the person you are writing to you should start by using one of the following:
Dear Mr Smith
Dear Mrs Smith
Dear miss Smith
Dear Ms Smith
And when you close the letter you should use the following:
Yours sincerely
Please note:
Smith is a persons Surname.
Women who do not wish to be called Miss or Mrs use Ms.
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If you have met the person you are writing to and if you have a friendly relationship with them it is acceptable to start the letter with:
Dear Mary
And when you close the letter you can use one the following:
Best wishes
Best regards
Kind regards
Regards
And I even use Many thanks.
Please note:
Mary is a Christian name.
